Office Assistant 1 (NY HELPS)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NYHELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), itis expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS: NONE COMPETITIVE MINIMUM QUALIFICATIONS:•Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations. OR•Reachable on the appropriate eligible list for this title and location. Duties Description These positions will be assigned to the Processing and Shared Services Bureau. The incumbent may perform activities including but not limited to the following essential functions:? •Open, Review and sort incoming mail •Compile returns and documents accurately for processing and scanning •Maintain electronic and hard copy of records and files •Operate office equipment such as printer, copiers, scanners and fax machines. •Maintain inventory of office supplies and equipment •Have a working knowledge of various Microsoft products such as Word, Excel, Outlook, and Teams, in addition to having a working knowledge of our various processing and workflow systems. •Navigate various computer systems and applications in the processing of the forms received and worklists processed by the unit. •Communicate effectively, both verbally and in writing with the public and Department personnel, in order to assist customers. Answer phones and transfer to appropriate unit staff for assistance •Adhere to the Department's time and attendance rules and regulations. •Perform with the highest level of integrity, acting within the Department's code of conduct, state ethics laws, and department policies. Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state's tax systems fairly, courteously, and cost effectively We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. When responding to this posting, please include the Vacancy ID# and title in the subject line. Please provide your resume and social security number to determine appointment transfer eligibility. Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department's policy and subject to management approval. Some positions may require additional credentials or a background check to verify your identity. Name Robert Carpinello Telephone Fax Email Address Address Street W.A. Harriman State Campus Building 9, Room 256 City Albany State NY Zip Code 12227 Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, cover letter and transcripts. You may be contacted to provide your full Social Security Number for verification.

Created: 2024-11-02