Head of Sales Operations & Strategy, Client Growth

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions. To learn more, visit . Title: Head of Sales Operations & Strategy, Client Growth Division & Department: Enterprise Operations Status: Full-Time Exempt Reports to: VP of Revenue Operations Location: Remote - Anywhere in the contiguous United States Job Summary FranklinCovey is seeking a head of sales operations and strategy for our client growth & expansion business. This role will partner with, and serve, as Key Advisor to our VP of Sales. You will co-own the go-to-market (GTM) strategy, manage our investments, and maximize our returns of the respective business. The person best suited for this role is business generalist comfortable with both high level strategy and flawless execution. Essential Job Functions Lead the annual sales planning process which includes, but is not limited to: forecast the following fiscal years bookings, develop the GTM strategy, manage key investment & headcount strategy, territory carving & account loads, quota creation, and compensation plan development Lead a team of 3+ directly reporting team members including staffing decisions and performance management. Lead the weekly forecasting process. Develop a forecasting methodology and create our forecasting process and procedure. Facilitate weekly forecasting calls with the executive team. Identify risk and opportunity to the financial plan. Own key business initiatives to help FranklinCovey accelerate revenue generation and the growth of current clients Own systems and technology recommendations to help drive greater sales efficiency and effectiveness Measure the health of the business by identifying the right KPI's, building a scalable way to measure and bring visibility to them. Own the quarterly business review process in your business and communicate back to the executive team Key Advisor to the VP of Sales helping them create and run the normal rhythm of business Own, create, and scale sales process and procedure to enterprise grade levels Basic Qualifications Bachelor's Degree (combination of High School diploma + four years of progressive sales or customer service experience considered degree equivalent) 8+ years of working experience in sales operations, management consulting, or investment banking 2+ years managing a team of directly reporting employees. Preferred Skills & Experience 3+ years working in high growth companies. Ability to analyze complex data and translate insights into actionable strategies. Executive level communication and presentation experience. Proven track record of building GTM strategies and the execution. Proficiency in CRM systems (e.g. Salesforce) and other Sales Platforms/Tools. Strong project management skills with the ability to manage multiple initiatives simultaneously. Experience working in a fast-paced, dynamic environment with cross-functional teams. For location-specific compensation: California - Anticipated compensation for this position is $215-230k OTE split 80/20 between base/variable pay. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data. Colorado - Hawaii - Not hiring in this location Illinois - Maryland - Minnesota - New Jersey - New York - Vermont - Washington - Washington DC - Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit for details. #LI-Remote #LI-AT1 Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration. Employer Information Please visit for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit . For an overview of our Interview Process, please visit . FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 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Created: 2024-10-22