Product Test Engineer

Job Description TITLE: Product Test Engineer POSITION TYPE: Full Time (W2) LOCATION: Ridgefield Park, NJ ABOUT WorldLink: WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you. For more information about our craft, visit . WHO we're looking for: We are looking for a Product Test Engineer who will be responsible for conducting testing of the function and performance of our TV and Home Audio products to ensure they meet our high quality standards. Product testing will be done during the design phase as well as after the product is launched into the market. The testing procedures include hardware testing, firmware testing and embedded App testing. You will work closely with the Product Support team to identify issues, document them and test possible resolutions. Test procedures need to be evaluated and updated as necessary to incorporate new features or applications added to the products. This role is an integral function with the TV/AV Product Support team. The main function of the Product Test Engineer is focused on the new product introductions, post launch field quality support, and firmware/software updates quality assurance testing. Role and Responsibilities: Testing during the design phase of new products Evaluation of product functions and features. Evaluation of all pre-production firmware releases. Evaluation of pre-installed Apps to ensure proper operation and interaction with the product. Confirm compatibility with various external devices commonly connected to our TV product. Document all findings, how to reproduce the issue and frequency of occurrence utilizing existing report structures. Update existing test scripts when new features or capabilities are introduced. Testing after product is released to the market Perform post-production firmware/software quality assurance testing before release. Test all firmware service releases to ensure reported problem is corrected, and no additional issues are created by the update. Create test cases to reproduce product issues reported after launch. Document all findings, how to reproduce the issue and frequency of occurrence utilizing existing report structures. Maintenance of Service Software tools, primarily our CMS and STG applications Updating content within the App. Supporting user community, such as ID/password updates and functional issues. App coding updates as needed. Required Experience and Education: 0-3 years of experience. Bachelor's Degree in Computer Science, Engineering, Mechanical or Electrical related field. Knowledge of home network infrastructure. Specifically Wi-Fi, Bluetooth and other methods to connect products to each other, as well as to home networks General knowledge of home electronics. Proficient with the MS Office suite of tools including Outlook, Excel, MS Word and MS PowerPoint. Necessary Skills and Attributes: Self-motivated individual with the ability to thrive in a team-based or independent environment. Detail-oriented with strong organization skills. Ability to work in a fast-paced environment. Limited supervision and the exercise of discretion. Ability to develop and maintain excellent working relationships with peers within the department. Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames. Ability to plan, organize and prioritize multiple assignments and projects. Excellent verbal and written communication skills. Physical Demands: The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel. WHAT we'll bring: During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include: Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k) WHAT you should know: Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us. This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

Created: 2024-10-22