Accounting and Customer Service Supervisor

Company DescriptionPhillips Seafood is a well-established international company, having over 100 years of history. We are known for our popular restaurant brand, which specializes in serving seafood and crab in a casual and friendly atmosphere. However, Phillips has grown to include retail products and food service products sold to other restaurants and retail stores across the nation and internationally.Role DescriptionThis is a full-time on-site role located in Halethorpe, MD. The Accounting and Customer Service Supervisor will be responsible for managing relationships with customers, handling customer inquiries, managing accounts receivable and accounts payable. The Accounting and Customer Service Supervisor will work closely with the Accounting, Customer Service and Sales Teams. The supervisor will also be responsible for developing and implementing process improvements while maintaining a strong focus on customer satisfaction. Supervisory experience with both accounting and customer service functions is highly desirable. The preferred candidate will be curious and one who asks questions, seeking to improve processes. Follow-up with colleagues is fundamental to success.ESSENTIAL DUTIES AND RESPONSIBILITIESCompany receivables and payables functions EDI order processLeading our accounting and customer service teamsWorking in Dynamics GP softwareQualificationsCombined 5+ years of experience in accounting and customer service-related work.Degree in Accounting, Business Administration or related field is desirable.Demonstrated experience with customer communication and developing customer service process improvements.Experience with accounting software, Dynamics GP experience is preferred.Experience working for a manufacturer with retail customers.Strong leadership capabilities: ability to lead and motivate a team.Strong attention to detail with excellent written and verbal communication skills.Demonstrated ability to work in a fast-paced environment, multi-task, and prioritize competing tasks.The above qualifications are intended to highlight the ideal skills and attributes of someone who can thrive in this role; however, we understand that no one will possess every skill listed. Phillips Seafood is an equal opportunity employer and encourages applications from individuals from all backgrounds that match the qualifications mentioned above.Pay rate: $25.00 - $32.00 per hour, occasional overtime may be availableWe offer medical, dental, vision, disability insurances as well as 401(k) with company match.Paid vacationsick leave.

Created: 2024-10-22