Project Management Officer

Consultant PMO - Access Management SupportProcess Manager:Develop a User Access Management (UAM) process mapped from two key perspectives:Site Staff Perspective: Focusing on access for personnel at different operational sites.Trial-Centric Perspective: Covering the UAM process from study initiation to close-out.Project Manager:Ensure timely completion and coordination of the following tasks (all activities handled by internal teams, with the Project Manager overseeing alignment and progress):Performance analysis and improvement plan for supporthelpdesk vestigation outcomes for cases where the current system is not the single source of truth.Defined timelines for access provisioning, including oversight and monitoring plans, plus a clear communication plan.Strategy to reduce re-invitation rates by 10%, aiming for investigators to complete tasks with a single email.Availability of a change management plan to improve the acceptance of login procedures (plan creation led by a separate initiative).Identification of reasons for unexpected access revocations.Mapping of the UAM process from both an end-user and trial-centric perspective.A plan to review and update training and guidance materials.A strategy to improve transparency of UAM status for field personnel.

Created: 2024-10-22