Royal Service Supervisor (PBX/Phones)

OverviewWe are seeking a skilled Phone Operator to join our team. The ideal candidate should have excellent communication skills and be proficient in handling phone systems and clerical tasks.Responsibilities- Answer and manage incoming calls in a professional manner- Provide information and transfer calls to the appropriate departments- Take messages accurately and relay them to the intended recipients- Perform data entry tasks as needed- Maintain a tidy and organized front desk area- Utilize phone etiquette when interacting with callers- Assist with dispatching duties as requiredSkills- Strong communication skills- Proficiency in using phone systems- Knowledge of clerical procedures- Ability to handle multiple phone lines efficiently- Excellent phone etiquette- Data entry skills- Multilingual abilities are a plus- Bilingual proficiency is advantageous

Created: 2024-11-02