Director, Hyperscaler and Data Center

Director, Hyperscaler and Data Center at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are looking for a visionary leader who will join our team as the Director Product Segment - to drive the responsibilities of the Hyperscaler/Data Center product segment. This includes engaging stakeholders to align on clear, actionable product strategy and priorities for the Hyperscaler/Data Center segment to deliver optimal results for customers and Lumen. You will be accountable for consistently identifying opportunities for improvement and incorporating new product features to best meet the needs of customers in the Hyperscaler/Data Center segment. This role is also accountable for clear and purposeful collaboration between segments and product owners. The Main Responsibilities + Serve total accountability for the success and growth of the Hyperscaler/Data Center product segment, including owning and driving a strong P&L. + Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best in class product experience for customers. + Responsible for product solution creation and collaborating with cross-functional partners like GTM team on how to 'productize' the solution. + Work closely with SVP Product Segments to keep all key stakeholders aligned. + Define, monitor, and improve all key product segments metrics including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more. + Prioritize the product roadmap for the Hyperscaler/Data Center segment in line with market research, customer feedback, and ecosystem par To view full details and how to apply, please login or create a Job Seeker account

Created: 2024-11-02