Field Engineer 4 - West Boylston, MA

Entry Level Field Technician Needed! Must have some break/fix experience on laptops/computers MUST HAVE RELIALE VEHICLE AND AUTO INSURANCE Job Details: Job Title: Field Technician 4 Driving/Non-Driving: Driving FedEx Pick-up Address: West Boylston, Massachusetts 01583 Duration: 10-12 months with possible extenstion Average Weekly Mileage: NOTE: Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage. Job Description: As a Field Engineer 4, you will work in a highly directed environment. Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script. You will also perform other non-troubleshooting duties. Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment Candidate will be taking PC hardware break fix calls at various locations Responsibilities: PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team, including: • Complex desktop and laptop break fix work • Whole unit replacement • Simple desktop printer fixes Load software with a script Required Skills: DELL Desktop PC Install/Support, Expert A+ Certification (Preferred) #IND1

Created: 2024-10-22