Associate Director of Financial Aid (Indianapolis)

GENERAL PURPOSE AND SCOPE OF THE POSITION: The Associate Director of Financial Aid will share in the responsibility of administering federal, state, and institutional financial aid programs at the Ivy Tech Indianapolis campus, with an emphasis on coordinating the Federal Work-Study program and Satisfactory Academic Progress (SAP) appeals process. MAJOR RESPONSIBILITIES: Verify student eligibility for Federal Work-Study, connect students with Ivy+ Career Link to submit resumes and apply for positions, coordinate with Human Resources to process background checks and hire students. Demonstrate strong customer service skills and student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success. Provide both individual and group counseling regarding availability of financial assistance, explain the application process and assist with the completion of applications. Process applications and other materials related to financial assistance, including Student Aid Reports (SAR), student/parent loan applications, tax transcripts, verification of information and certification of student eligibility. Package financial aid awards, disburse funds, notify students and agencies of disbursements and process necessary reports related to federal, state and institutional aid programs. Utilize various governmental websites (ScholarTrack, FAA Access, COD, NSLDS) to research and resolve difficult student issues. Maintains accurate records for student aid applicants and helps in collecting data for required reporting. Coordinate the campus Satisfactory Academic Progress (SAP) appeals process. Ensure that the intake and processing of special circumstances and dependency override requests are handled consistently and accurately. Support the work of the Financial Aid Processing and Veteran and Military Benefits hubs. Process forms for external agencies including forms for housing, TANF, Workforce Development, and Vocational Rehabilitation. Assist in workshops such as College Goal Sunday, High School Financial Aid Nights, Orientations and other activities on and off campus designed for new students. Attend training events to increase and maintain financial aid knowledge. Performs other duties as assigned by the Director of Financial Aid. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. SUPERVISION RECEIVED: Director of Financial Aid SUPERVISION GIVEN: Financial Aid Federal Work-Study students SALARY RANGE: $60,000 - $64,000 Annualized EDUCATION AND EXPERIENCE: Bachelor's degree required and 1-3 years of related work experience. Master's degree preferred. Ability to work in a self-directed team environment. Excellent written and verbal communications. Knowledge of financial aid regulations and processes. Excellent interpersonal skills and the ability to work with college departments to obtain and maintain accurate information. Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrated ability to work with a diverse student population in a fast-paced environment. Strong organizational skills and attention to detail. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Created: 2024-10-22