Training Design and Support Specialist
RiseIT - princeton, NJ
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Position: Training Design and Support Specialist Do you have the right skills and experience for this role Read on to find out, and make your application. Location: Princeton, NJ (Onsite) Duration: 12+ months contract Full Job Description: To support the successful rollout of a new faculty information system (Interfolio) by developing and providing end-user training, support and documentation Training Development and Facilitation Specialist Work with the functional and change readiness leads to design and implement a training plan to address the needs of the project and ongoing use of the faculty information system Develop and maintain training documentation which includes training documents, PowerPoint presentations, videos and other supporting materials Facilitate training for End Users Conduct both in-person and web-based training events for individuals and groups Schedule and coordinate training sessions with the project team to ensure required knowledge is learned by identified timelines Develop training schedules and manage registrations, locations, attendee confirmations, training evaluations and other related training logistics; maintain records of training activities Collaborate with the project team to enhance training offerings for various audiences Develop teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference work while aligning materials with vendor-supplied resources Minimum qualifications: Minimum 3 years' experience of classroom facilitation of professional learning Minimum 2 years' experience providing end user technology support (assist users with issues concerning the FIS system) Minimum 1 year of experience developing and maintaining end user procedural and support documentation Strong communication skills (written and verbal) Team player with strong interpersonal skills Experience in leveraging virtual training technology Proficiency with technology and systems; ability to quickly learn new systems and processes and effectively train adult learners on these topics Proven expertise using a variety of instructional methods, modalities and training techniques Adept with using MS Office apps Commitment to upholding the goals for diversity, equity and inclusivity Required Education: At least a Bachelor s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.
Created: 2024-10-21