Cloud Network Engineer

Job Description Job Description Are you who we're looking for? Our ideal candidate is a natural leader, self-starter, quick learner, and a consummate multi-tasker with great executive presence and an exceptional technical background developing IT infrastructure like Windows Server, Azure, and SQLServer, cybersecurity solutions like firewalls, IDP, Entra, MDR/EDR/XDR, SOAR, SIEM, and SOC, network support for WAN, LAN, MPLS, and wireless, migrating and building enterprise cloud platforms like SASE, ZTN, Secure Web Gateways, and highly engaging user experiences with technology that are robustly stable, scalable, and secure. They will thrive in a fast-paced environment, be flexible, reliable, professional, personable, and a strategic thinker who excels at tactical execution and brings real world expertise to define vision, system/platform/software architecture and solutions with a high degree of business acumen and understanding of business process optimization, cybersecurity, and efficiency which delivers grassroots user-centered innovation in a practical, compliant, and professional way. Who we are: We are a go to full-stack solution to strategic technology for midsize enterprise. We seek to have the maximum possible impact for healthy corporate culture, deep user empowerment, and meaningful growth on both the top and bottom lines for our customers and ourselves. Our company has an ethos of technical vision and strategic business acumen combining to create highly aligned platforms and support experiences which enable our customers to focus on doing what they do best, by gaining an unfair competitive advantage in the marketplace. Many of the services within our organization will not be based on the traditional expectations of IT, but instead strive to create an engaged community of disruptors empowering people with the information and processes they need, where and when they need them. Leveraging the best of the world's technology and broader thinking, we aim to combine technological excellence with unparalleled service and genuine care for the people we serve through our corporate mission to B.L.E.S.S. (Bless, Love, Empower, Serve, and Safeguard). What the opportunity is and why you should work here: Reporting to the Chief Information Officer, this role will lead the infrastructure technology team comprising platform implementation, system/network administration, infrastructure project management, and technical support. You will be responsible for managing the cross-functional delivery of our IT Managed Services implementations, infrastructure migrations, and ongoing network and system support for all related projects, clients, and Company systems. You will lead the design of the technical architecture of the services, products, and offerings provided to customers as well as build and lead the support teams as a hands-on, roll-up the sleeves, start-up technical lead to bring each client's vision to life. This is a unique opportunity to join a new type of IT company and shape the technology roadmap for innovative services, platforms, and applications that will empower our clients in finance, energy, media, and other industries to compete and win in their industries. The Cloud Network Engineer will be based in Owings Mills, MD and manage local and remote team members. What you will be doing day-to-day: Collaborate with the Leadership team and provide Hand On leadership to shape the delivery operations of our IT infrastructure and support business Build and lead a cross-functional team of professionals, identifying the skills and experiences needed to deliver highly productive, highly motivated, highly skilled, well aligned, truly engaging and effective professional services to our customers Design, develop, define and own the technical architecture and solution design, delivery, and support of every infrastructure project, IT service, and platform we create or maintain for Company and our clients. Working closely with the CIO to shape the innovation roadmap and inspire potential customers with technical vision, strong business acumen and insight, and high ROI strategic planning that delivers concrete business outcomes for their teams. Manage the deployment of high quality, innovative, reliable, secure, and empowering solutions, platforms, services, and support experiences Manage and deliver the network managed services, cybersecurity, system administration, stability, scalability, sustainability, support, compliance, and technical alignment of each project and customer relationship, being responsible for ensuring the deliverables and services rendered meet the performance, security, business requirements, and user experience goals of the company and its clients Provide guidance, professional development, and mentorship to the Managed Services, Cybersecurity, Network/System Administration, Project Delivery, and Helpdesk Support teams Ensure the technical environment, vendor selection/management/alignment, and employees and contractors under direction will support high quality and high value execution of all operations for our company and our customers and lead others with constantly evolving subject matter expertise and knowledge of best practices, emerging technologies, security, system architecture, and software development. Represent the company at industry events, conferences and publications to drive the technical innovation agenda and increase the profile of the company within the IT industry. What kind of person will you be: Hands-on start-up technical leader and problem solver with a love for defining and creating secure, stable, scalable, compliant networks and great enterprise infrastructure solutions and cybersecurity platforms. Great communicator and leader being able to interpret, dissect and relay key information, business requirements, and technical details in an intuitive and understandable way Passion for developing others and supporting their team Ability to solve problems and work effectively under pressure A good collaborator, with an open, approachable style Strong interest in technology trends and keeps up to date with the latest developments Thrive on freedom and responsibility with a highly committed work ethic and strong executive presence A genuine interest in how we can use technology to improve people's lives What skills and experience we need you to have: 5 years or more leading technical teams in developing high performance, large-scale networks, systems, and cybersecurity solutions throughout the product lifecycle, preferably in a financial services, energy, renewables, media, or manufacturing environment, but with the business acumen to work across industries comfortably. Strong communication skills, well-organized team player, ability to inspire and lead others and drive projects to executional excellence Extensive full stack technical knowledge with an unparalleled understanding of cloud and on premise enterprise IT networks, systems, platforms, and processes Experience leading teams on Infrastructure, Network, Server/Desktop, SASE, SOAR, SIEM, ZTN, Entra/Azure/AD, and System Administration through the entire customer lifecycle from Design to Implementation/Development to Support/Maintenance. Strong grasp of enterprise IT, network infrastructure, and support A bachelor's degree in a related field such as Computer Science, Engineering, Business or other Science related subject. Master's degree a plus. Experience working with RMMs (InTune, Ninja, Kaseya, Atera, etc), Cybersecurity platforms (Microsoft Defender, Sophos, Duo, Huntress, Splunk, Darktrace, etc), Ticketing Systems (FreshService, ConnectWise, Atera, NinjaOne, Microsoft Customer Service, etc), Cloud Telephony (Teams, Dialpad, Zoom, etc), Servers (Windows Server, SQLServer, AD, etc), Cloud Infrastructure (EntraID, Microsoft 365, Todyl, Google Workplace, Cisco Meraki, Cloudflare, etc), Enterprise Software( , Microsoft Dynamics, Microsoft Power Platform, Power Apps, Power Pages, etc), Networks (Cisco, Juniper, Fortinet, Palo Alto, etc), and other related IT and cybersecurity infrastructure Working knowledge of the FINRA/SEC regulatory requirements for cybersecurity and IT, knowledge of HIPAA a plus. Company Description At Restyn, we are driven by a profound commitment to our core mission of B.L.E.S.S. (Bless. Love. Empower. Serve. Safeguard.) that guides everything we do. We are a company dedicated to Blessing others, nurturing Loving relationships, Empowering those around us, Serving people with dedication, and Safeguarding them with integrity. We are dedicated to creating a workplace environment where these values are not just ideals but integral components of how we operate. As we continue to grow and innovate, we expect you to share our commitment to making a positive impact on the world through your work, while embodying the principles of B.L.E.S.S in everything you do. Company Description At Restyn, we are driven by a profound commitment to our core mission of B.L.E.S.S. (Bless. Love. Empower. Serve. Safeguard.) that guides everything we do. We are a company dedicated to Blessing others, nurturing Loving relationships, Empowering those around us, Serving people with dedication, and Safeguarding them with integrity. We are dedicated to creating a workplace environment where these values are not just ideals but integral components of how we operate. As we continue to grow and innovate, we expect you to share our commitment to making a positive impact on the world through your work, while embodying the principles of B.L.E.S.S in everything you do.

Created: 2024-10-21