Medical Assistant-Ophthalmic Technician: November 5th ...

Job Type Full-time Description WHO WE ARE: Spokane Eye Clinic is a physician owned practice established in 1955. We now have grown to more than 26 of the best doctors from around the country. Our providers see 110,000 patients throughout the clinics and perform nearly 12,000 surgical procedures annually. Our patient testimonials are outstanding, and staff enjoy the opportunities for growth throughout their career. Our dedicated in-house trainers have the ability to educate new hires from the basics to the more advanced skillsets required to serve our patients across the practice. This allows us to focus on hiring top talent with, or without, industry specific training. WHY YOU SHOULD JOIN US: We have so much to offer! As a member of the Spokane Eye Clinic family, our employees enjoy a trusting, supportive, and positive work environment. We offer excellent benefits, Health, Dental, Vision, Paid Holiday's, Vacation and Sick Time, 401k, Profit Sharing, LTD, Life/AD&D, clothing allowance and more. Our sight is a crucial part of our everyday lives and being part of a team that contributes to improved eyesight is highly rewarding! SUMMARY STATEMENT & PURPOSE: The ophthalmic assistant is responsible for rooming patients, prepping for in office procedures, performing history and medication reconciliation, obtaining surgery consents, completing patient correspondence, patient education, and maintaining patient exam rooms. ESSENTIAL DUTIES & RESPONSIBILITES : 1. Reviews daily patient schedule, verifying appointments are scheduled appropriately and works with lead ophthalmic assistant to maintain good clinic flow. 2. Demonstrates excellent interpersonal skills and the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy in all interactions with patients and others. 3. Performs comprehensive patient workups within the EHR system and general patient education and communication. 4. Responds daily to all tasks, e-mails, and phone calls. 5. Functions as a scribe for physician when needed. 6. Assists patients in completion of required forms with particular attention to detail and accuracy. 7. Responsible for maintaining cleanliness of exam rooms after each patient, including surgical instruments and equipment, monitors medications and supplies for expiration dates, performs deep-cleaning duties on a weekly/monthly basis. 8. Assist the physician in obtaining surgical consent and completing surgical paperwork. 9. Assists in scheduling appointments when needed. 10. Understands clinic billing and payment policies and protocols. Maintains knowledge regarding insurance plans, referral requirements, and clinic payment policy with the ability to communicate requirements to patients. 11. Maintains knowledge regarding ophthalmological terminology and medications and participates in professional skills and business-related continuing education as required. 12. Occasionally functions as lead technician in lead's absence. 13. Supports on-call physician as requested on weekends. Requirements MINIMUM QUALIFICATIONS: Must be at least 18 years of age and have a High School or General Education diploma (GED). Six (6) months in a customer service role. Medical Assistant Registered (MA-R) from the State of Washington within 60 days of employment. Proficient in Microsoft Office applications including Word, Excel, and Outlook, and ability to learn other software programs as needed. PREFERRED QUALIFICATIONS: Ophthalmic or medical clinic experience Willingness and ability to obtain certification as an Ophthalmic Assistant (COA) Previous experience with EHR ENVIRONMENT & PHYSICAL DEMANDS: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. This position is exposed during a shift to constant or intermittent sounds at a moderate level; stressful situations at a medium to high level; atmospheric exposures including dusts, fumes, vapors, or mists that could affect the occupational health of the employee; and bloodborne pathogens. While performing the duties of this Job, the employee is regularly required to sit, stand, pull/push, carry, grasp, reach, talk, and hear. The employee is frequently required to walk and lift. The employee is occasionally required to climb, stoop/crouch, and crawl. The employee may be required to lift and/or move a minimum of 50 pounds. Salary Description $20.00 - $30.00

Created: 2024-10-21