Facilities Operations Specialist

Summary This is a developmental position description, classified at less than the full performance level of GS-13 for recruitment and training purposes. The overall duties and assignments of this position are similar to those covered in the target PD# RE01533, Facilities Operations Specialist, GS-1640-13, however, certain factors have been revised to reflect the developmental nature of this position. This job is open to Federal employees - Competitive service Current or former competitive service federal employees. Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Veterans Individuals with disabilities Military spouses Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations. Peace Corps & AmeriCorps Vista Land & base management Certain current or former term or temporary federal employees of a land or base management agency. Clarification from the agency Current Permanent Federal Employees in the Competitive Service, CTAP/ICTAP/RPL, VEOA Eligible and Reinstatement Eligible; OPM Interchange Agreement; or Miscellaneous Authorities not Regulated by US Office of Personal Management. Duties As a Facilities Operations Specialist, GS-1640-11, your typical work assignments may include the following: Serves as the primary contact for assigned building(s) on all aspects of facilities management. As the liaison with GSA, plans, organizes and directs bi-weekly tenant meetings to brief senior level managers about ongoing and future projects that often include presentations related to upcoming projects with proposed schedules, impact to tenants, and approximate funding required to complete the project. Advise and respond to tenants within the assigned buildings on matters such as, upcoming facilities and construction projects, schedule for projects and daily maintenance management. Coordinate with GSA to resolve building matters and emergencies in relation to elevators, HVAC, electrical and plumbing and troubleshoot facility problems. Initiate action items in JIRA and work with GSA to resolve and complete the task. Conduct regularly scheduled inspections of assigned buildings both in common areas and interior offices. Provide space redesign/set-up and move coordination support to customers. Organize and implement the various facilities' customer services and project management activities for the FMD. Serves as an advisor to the tenants on upcoming projects, changes in schedules for current projects, and daily maintenance management. NOTE: Position requires responding to calls and emails after normal working hours as well as occasional weekend work. Requirements Conditions of Employment Must be a U.S. citizen or national Selective Service registration is required if you are a male born after December 31, 1959. Subject to pre-employment and random drug tests. Must participate in the direct deposit pay program. New employees to the Executive Office of the President will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit May be required to successfully complete a one year probationary period. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Must be determined suitable for federal employment. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level). Only experience and education obtained by the closing date of this announcement will be considered. The agency requires 30 days on site before being eligible to participate in the telework and/or alternate work schedule program. Relocation expenses will not be paid. Qualifications MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. BASIC REQUIREMENTS: Applicants must meet one of the following criteria listed below in order to meet the basic requirement for Facilities Operations Specialist: Undergraduate and Graduate Education: Major study engineering, industrial arts, property management, or business administration. -OR- Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance activities, and developing preventive maintenance programs. Conducting surveillance activities over small construction and maintenance operations performed by a variety of contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans. Performing maintenance or construction work, including estimating material and labor costs for a variety of construction or maintenance projects (such as construction or maintenance of brick, frame, structural steel, reinforced concrete, and other type structures ranging from one- or two-story buildings to larger structures), directing actual work operations, and maintaining appropriate contacts with the organization funding the project. -AND- TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE : Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-09 grade level in the Federal service or equivalent experience in the private sector that demonstrates: 1) Implementing various facility customer services and project management services 2) Assisting with overseeing building inspections 3) Serving as the point of contact for the customer and leadership on facility related matters to the buildings assigned. OR A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. OR A Combination of Education and Experience. Additional information **Notice: More than one selection may be made within 90 days of the issuance of the certificate, if additional vacancies occur.** A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Active Duty Military Members MAY apply under this announcement due to the Veterans Opportunity to Work (VOW) Act. You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment. A certification is a document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date of application. If selected, appointment eligibility requirements must be met prior to the effective date of appointment. Males born after must be registered or exempt from Selective Service (see Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: For more information about ICTAP eligibility please review the following link: Equal Employment Opportunity (EEO) Policy Statement : Employment Information Resources - Resource Center : Non-competitive Appointment Authorities: For more information on non-competitive appointment authority eligibility requirements: Person with Disabilities - Schedule A Special Hiring Authorities for Veterans Special Hiring Authorities for Certain Military Spouses Other Special Appointment Authorities If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: Accountability, Customer Service, Planning and Evaluating, and Project Management You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. To apply for this position, you must submit a complete Application Package which includes: 1. Resume: For qualification determinations, your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. Note: If you upload more than one resume, the last resume received will be the one utilized for consideration. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. 2. Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license. 3. Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). 4. Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2". 5. Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old). 6. Other Optional supporting documents : Cover Letter Most recent Performance Appraisal Worker's Compensation Separation : Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50. Disability Annuity Termination : Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held. Schedule A, Persons with Disabilities Appointment Eligible : Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). Certain Military Spouses Eligible under E.O. 13832 : Permanent Change of Station (PCS) orders, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume. See for more information. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant. Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will not be considered for this vacancy announcement. Click the following link to view and print the occupational questionnaire Agency contact information Client Services EOP - OA Email Address Office of Administration 725 17th Street Washington, DC 20503 US Next steps When the application process is complete, you will receive a confirmation notification by email and your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements. After the qualification determinations are complete, you will receive another notification regarding the status of your application. Only Best Qualified applicants will be referred to the hiring manager. The hiring manager may choose to conduct interviews. Once the selection is made, a tentative job offer will be sent to the selectee. A security background investigation and drug screening will be conducted at that time. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate. Application statuses will be updated once a formal job offer has been extended. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. To apply for this position, you must submit a complete Application Package which includes: 1. Resume: For qualification determinations, your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. Note: If you upload more than one resume, the last resume received will be the one utilized for consideration. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. 2. Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registra...

Created: 2024-10-20