Group Sales Manager
Proper Hospitality - miami, FL
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Proper Hospitality is seeking an experienced and driven Group Sales Manager to join the team at Shelborne Miami Beach by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature restaurant, a lobby bar-lounge, and curated cafe. Resort amenities will include a spacious pool and lush garden lounge, indoor-outdoor cabanas, sundeck terrace, state-of-the-art fitness center, dedicated access to a private beach club, and more than 15,000 square feet of indoor-outdoor meeting & event space.The Group Sales Manager is responsible for driving revenue by developing and nurturing relationships with group clients, event planners, and corporate partners. This role focuses on generating group bookings, managing client relationships and ensuring seamless execution of group events. The ideal candidate will have a strong background in sales, a passion for hospitality and the ability to thrive in a fast-paced, high-end environment.Key ResponsibilitiesSales and Business Development:Proactively identify and pursue new group sales opportunities to meet and exceed revenue targetsDevelop relationships with key accounts, including corporate clients, event planners, travel agents and destination management companiesConduct sales calls, presentations, site inspections and attend industry trade shows and networking events to generate leadsNegotiate contracts and pricing to maximize group revenue while maintaining the hotel's brand standards and profitabilityClient Relationship Management: Act as the main point of contact for group clients, ensuring timely communication and superior service from initial inquiry through event completionCollaborate closely with the events and operations teams to ensure all group bookings and events are flawlessly executedConduct post-event follow-up to assess guest satisfaction and maintain long-term relationshipsRevenue Management & Reporting:Work with the Director of Sales to create and implement group sales strategies aligned with the hotel's overall revenue goalsMonitor group room block performance, release dates and ensure contract compliance to optimize revenuePrepare regular sales reports, forecasts, and analysis to track progress against goals and inform business decisionsCollaboration and Leadership: Collaborate with the marketing team to create compelling group promotions, packages and marketing materialsAct as a brand ambassador, ensuring all group sales activities align with the hotel's luxury positioning and guest experienceStay informed about industry trends and competitor activity to continuously refine the group sales strategyQualificationsBachelor's degree in Hospitality Management, Business, or a related field preferredMinimum of 3-5 years of experience in group sales within the luxury hospitality industryProven track record of meeting or exceeding sales targetsStrong negotiation, communication and presentation skillsExceptional organizational and time management abilitiesAbility to build and maintain strong relationships with clients and industry partnersKnowledge of hotel management systems (PMS, CRM, and sales software)Passion for delivering luxury service and attention to detailCompany OverviewProper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federalstate protected category.Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Created: 2024-10-20