Customer Service Sales Support-F/T

Summary: A Long Island Food Distributor is seeking an experienced professional with 2+ years of proven experience in a Customer Service role. This ideal candidate will have a Sales Support background, strong Microsoft Excel skills, with a proven history as a Customer Service Specialist. This individual will be responsible for answering incoming calls and responding to emails timely, handling Customer/Sales team questions and complaints, processing return authorizations and credits. This role requires the qualified candidate to possess a polished and professional demeanor, work independently as well as part of a team, with a strong focus on attention to detail while remaining highly efficient. Shift: Monday through Friday, 8:30am - 5:00pm. Responsibilities/Job Duties: Process and/or modify Customer's orders Provide answers and support to Customers Sales team inquiries Answer incoming calls and respond to emails timely Generate price lists and other necessary reports Process Customer return authorizations and credits Prompt investigations regarding missing merchandise Assist the Accounts Receivable team with Customer deductions Process vendor credits and free fills Create new Customer accounts Ad hoc projects as needed Required Qualifications: Experience with Microsoft Office Suite with strong Excel skills highly preferred Good telecommunication skills, i.e. polished and professional demeanor, excellent active listening skills. Strong attention to detail We are an equal employment opportunity employer! Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Experience: Sales support: 2 years (Preferred) Microsoft Excel: 2 years (Preferred) Customer service: 2 years (Required) Ability to Relocate: Holtsville, NY 11742: Relocate before starting work (Required) Work Location: In person

Created: 2024-10-20