Operations Assistant/Customer Service
MindSpring Partners LLC - chicago, IL
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Customer ServiceOperations Assistant (Reporting & MarketingCommunications)Association in the loopTemporary to hire- start ASAPOverviewGreat company culture, warm and tight knit people with good worklife balanceHybrid (initially onsite for training 1-3 months, then 3 days onsite2 remote)Mon-Fri, 8:30am-4:30pmPay rate: $22hour while temp + great benefits available through MindSpring such as quality, low-cost healthcare and PTOFull-time conversion salary approx. $41-42kyear plus benefits and room for growth (which includes salary increases over time)Temporary period is approx. 3-6 months and the goal is that this hire will convert to permanent statusDay to dayThis is an opportunity to work alongside the Manager of the Member Support team to be trained as the "right arm" in ensuring smooth Operations for the group.Will begin by learning the business from the ground up handling tasks such as data entry, reviewing applications, talking with members via phoneemail, mailing paperwork, filing and other misc clerical tasksThe candidate will also be trained on reporting, analytics, and marketingcommunications support. A broad position with a nice variety of responsibilities!Ideal candidate1-2 years working in a clerical or customer-facing capacity at an association is ideal. Transferable experience also considered.Degree preferredMS Office, particularly Excel savvyGo-getter, enjoys learning new thingsCustomer service - imperative that this individual is customer-centricData entry and good organizational skillsAttention to detail
Created: 2024-10-19