Software Development Manager, Alexa Communications

Description Alexa is the personal assistant and cloud service that powers the next generation of ambient computing devices, devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia communications. It's still Day One for the Alexa Communications team - we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world. As a Software Development Manager, you will be responsible for building and managing a team to work on the Communications Software Features we are developing on our devices. In this role, you will work closely with the Alexa Communications Organization to deliver and innovate on the features for current and next generation of devices. Your role will also require managing and building a strong team who will take on this challenge. Your team must deliver very high quality and robust communications software deliverable while focusing extensively on continually improving the customer experience of our solutions. Key job responsibilities · Mentoring and Developing software engineers at different experience levels · Management and execution against project plans and delivery commitments; manage the day-to-day activities of the engineering team within an Agile/Scrum environment · Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team · Work closely with the engineers to architect and develop the best technical design and tradeoffs and partner with Engineering teams for end-to-end solutions for best customer experience Participate in periodic product strategy sessions and planning team roadmap and strategy Report on status of development, quality, operations, and system performance to management Basic Qualifications 3+ years of engineering team management experience 7+ years of working directly within engineering teams experience 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams 6+ years of leading system software /OS/ App Framework /devices platform experience Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Bachelor's degree Experience in the video streaming technologies (H.264/WebRTC/SDP/SIP/RTP) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Created: 2024-10-19