Information Technology Support Technician
Motion Recruitment - cleveland, OH
Apply NowJob Description
We are seeking a IT Support Technician for a 6-month contract position in Cleveland, OH. The ideal candidate will have extensive experience providing desktop support, maintaining office technology, and delivering exceptional customer service. This role involves handling Level 1 & Level 2 software support, MS Office support, and working with remote management tools. Strong expertise in MS Intune, Active Directory, and incident request management is required.Job Title: IT Support TechnicianLocation: 950 Main Avenue, Cleveland, OH 44113Job Type: 6-Month Contract (Potential for Full-Time Conversion)Experience Level: 5+ years of enterprise experienceEducation Level: High School DiplomaRequired Skills and Qualifications:5+ years of enterprise-level experience in desktop support, with a focus on customer service.Proficiency in MS Intune, Active Directory, and Remote Management Tools.Experience with Lifecycle Management and Incident Request Management systems.Strong troubleshooting skills and ability to support Level 1 & Level 2 software issues.Solid knowledge of the MS Office Suite for backend office support.Excellent communication and customer service skills.Top Must-Have Skills:Experience with remote software tools and lifecycle management.Level 1 & Level 2 software support at an enterprise level.Backend MS Office support.Experience with MS Intune, Active Directory, and remote management.Expertise in incident request management and ticketing systems.If you are a customer service-focused desktop support technician with the required experience, we encourage you to apply for this exciting opportunity. Submit your resume today and join a team that values your skills and expertise!
Created: 2024-10-19