Help Desk Specialist

Title: Helpdesk SupportDuration: 6-12 month contract Location: 5 days onsite in NYC (10019)Hours: Candidate needs to be flexible between 7am-7pm and weekly based On-Call scheduleGood customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experienceShould have a solid understanding of Microsoft Stack and Azure CloudExperience with O365 and Windows-related Applications like SCCMAbility to troubleshoot IT problems and offer solutionsCollaborate with the Windows and Network engineering team to achieve project goalsMaintaining documentation and records related to engineering projectsPositive Personality and Proactive and excited to learn new things and adopt change

Created: 2024-10-19