IT Support Technician
RED1 IT - sarasota, FL
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Company DescriptionRED1 IT is a Florida-based IT company that provides dedicated IT services to businesses of all sizes, ranging from 1 to 1,000 people. Our mission is to deliver absolute simplicity by offering plain English explanations, transparent pricing, and top-tier IT services. With a team of IT experts boasting over 50 years of collective experience, we strive to provide the best IT solutions to our clients.Role DescriptionThis is a full-time hybrid role and is not an entry level position. As an IT Support Technician, you will be responsible for providing both remote and onsite support at client locations and assisting with new installs. Some regional travel is required. This role is primarily located in Sarasota, FL, but offers flexibility for some remote work.QualificationsLevel 23 technical support and troubleshooting skillsHelpdesk experience requiredExperience with structured cabling a plus but not requiredVOIP and access control experience a plus but not requiredStrong problem-solving and analytical abilitiesEffective communication and interpersonal skillsAbility to work independently and remotelyExperience in IT support or related field requiredRelevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are beneficial.Experience managing a team is a plus
Created: 2024-10-19