IT Support Analyst - Security Clearance Required
SAIC - hampton, VA
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Description We are seeking an IT Support Analyst with Security Clearance to join our team. This role involves providing Tier 1 support to Air Force AOC operators on Block 20/KRADOS and associated applications and infrastructure. Responsibilities include resolving technical issues, maintaining electronic databases of known issues and solutions, and staying current with IT and cloud-native technologies. Provide Tier 1 support to AOC operators on Block 20/KRADOS and affiliated applications and infrastructure. Assist with computer hardware and software applications. Maintain and update electronic databases of common procedural issues and solutions. Stay current on advances in IT, cloud-native application development, and container orchestration technologies. Provide 24/7 support as needed/directed by the Government. Coordinate and support Tier 0 and/or Tier 2 level ticket requests. Qualifications Bachelor's degree in Information Technology, Computer Science or related discipline and 5 years of experience. May consider an additional 2 years of related experience in lieu of degree. Current IAT Level II certification (CompTIA Security + CE, CCNA Security, SSCP, GSEC). Active Interim Secret Clearance; Must be able to obtain a Secret Clearance. Knowledge and experience with Intel based Windows, and UNIX. Knowledge and experience with Cloud Computing relating to Microsoft Azure and/or AWS.
Created: 2024-10-18