Compliance Manager

The Compliance Manager works with minimal supervision with moderate latitude for the use of initiative and independent judgment and plays a critical role in the efficient administration of the DHC's portfolio. The Compliance Manager is responsible for ensuring that information regarding all portfolio operations are carried out in a manner consistent with applicable DHC policies and procedures, applicable ACOPs, HUD regulations, federal, state and local laws, and all Fair Housing and Equal Opportunity requirements. The Compliance Manager also assumes responsibilities as the User Administrator for HUD's EIV System, and Security Administrator for HUD's IMS/PIC system. Responsibilities may include periodic transmission of MTCS HUD 50058 Family Characteristics Reports, setting up and monitoring user access to PIC and EIV, and recertification of PIC and EIV users in accordance with HUD requirements Approximately 40% of the Compliance Manager's schedule is committed to the HCV program. Duties include a minimum of 10% quality control file review of recertifications, interims or full file reviews, and an additional 10% of supervisory quality control work performed. Prepares and provides ongoing training to multi-level staff in the areas of rent calculation, file maintenance, ACOP and Administrative Plan and other HUD or DHC program requirements or initiatives. Serves as hearing officer, or on hearing panel, for Grievance Hearings, Informal Reviews and Informal Hearings, and prepares responses as required by DHC guidelines and HUD requirements. Approximately 20% of the work schedule is providing direct services to DHC's Asset Management Properties (AMPs) on a monthly basis. This service may include zero-income interviews, lease violation or other conferences. Reports To Operations Compliance Officer Essential Job Functions For AME-managed and Mixed-finance properties, duties include: monitoring monthly property performance; compliance with management, operating and regulatory agreements; and monitoring the HUD management reporting systems (PIC/EIV), wait list administration, 98% occupancy, 98% timely completion of re-certifications and inspections, and 98% tenant account receivables to ensure budgetary goals and other management contract goals are met. This information is reported to the Deputy Special Assistant. Perform onsite annual audits of the AME-managed and Mixed-finance property performance in compliance with the terms of the property management contract and prepare reports of findings, recommendations and concerns, as appropriate. Information is forwarded to the Deputy Special Assistant. Monitor through quality control, consistency with and application of department procedures and processes at all AME-managed and Mixed-finance properties in conjunction with the applicable ACOP and HUD regulations, including oversight of the management of the wait list, recertification process, and property inspections: Develop file audit plans and timelines in accordance with HUD requirements and contractual agreements to ensure quality systems and compliance. b. Interpret manuals, notices and guidelines. Provide synopsis of such materials to staff highlighting relevant and important areas. Perform file audits: Perform file audits of resident certifications; review and audit all required paperwork for accuracy, processes and completeness. b. Review files to assure quality performance tasks within established timeframes. c. Perform audits of rent payment and receipting processes; review and audit banking procedures and deposits. d. Perform both a management and financial review of AME properties. e. Monitor properties to ensure compliance with the appropriate regulations and DHC policies, procedures and ACOP. Take corrective action: Identify those areas and associated employe

Created: 2024-10-19