Luxury Spa Coordinator
Luxury Hotel Experiences,LLC - chicago, IL
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Company DescriptionLuxury Hotel experiences, LLC is a spa management and consulting company that owns and or manages fifteen spas between Chicago and Miami. Our spas embrace the philosophy that kindness, compassion and actionable intention can potentially change people lives. We never know what someone is going through in life and that philosophy holds true in all do with our co-workers, clients and guests.Role DescriptionThis is a full-time on-site role for a Spa Coordinator located in Chicago, IL at The Ritz-Carlton Spa Chicago. The Spa coordinator will be responsible for managing the front desk operations of the spa, including overseeing guest check-in and check-out, handling reservations, providing exceptional customer service, and coordinating with other spa staff to ensure a seamless and relaxing experience for guests and an abundant and joyful community for out team.QualificationsPrevious experience in a front desk or customer service role, preferably in a spa or hospitality settingStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesProficiency in computer systems and software, such as booking and scheduling platformsAbility to handle difficult situations with composure and professionalismKnowledge of spa treatments, products, and services is a plusMust be flexible to work evenings, weekends, and holidaysMust be flexible working 8-10 hour shifts High school diploma or equivalent
Created: 2024-10-16