Insurance Processor
Beacon Hill - saint paul, MN
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To Apply for this Job Click Here Position Summary Beacon Hill's Saint Paul, MN based client is seeking a detail-oriented and proactive Customer Operations Representative to join their team. This role involves performing accurate data entry, resolving processing issues, and providing exceptional customer support in a hybrid work environment. The successful candidate will exhibit strong problem-solving skills, effective communication, and the ability to handle multiple tasks in a fast-paced setting. This position is a long-term hybrid contract role based in Saint Paul, MN. Key Responsibilities Accurately enter a variety of data types into electronic systems, including but not limited to application entries, withdrawal requests, basic billing, personal information updates, authorizations, coverage verifications, and handling return mail. Utilize sound judgment to research and resolve issues that impede processing efficiency. Conduct outbound follow-up calls to manage administrative tasks. Provide support and respond to inquiries via the team inbox. Ensure all tasks comply with department quality standards and are completed within designated service level obligations. Qualifications Strong problem-solving abilities and meticulous attention to detail. Proficient in navigating multiple Windows-based systems simultaneously. Excellent verbal and written communication skills. Proficient PC skills, including Microsoft Word and the ability to read and create Excel spreadsheets. Strong focus on customer service, both internal and external. Capable of prioritizing tasks, managing time effectively, and adapting to shifting business needs. Ability to work both independently and collaboratively within a team. Solid work ethic, professionalism, and a positive, can-do attitude. Technical Skills Ability to work with minimal direction and adapt to changing priorities and schedules. Accurate data entry with a keen eye for detail. Strong critical thinking and problem-solving skills. Proficient in Microsoft Office 365, including Word and Excel. Excellent teamwork and interpersonal skills, with experience working both independently and collaboratively. _ To Apply for this Job Click Here
Created: 2024-10-16