Communications Manager

WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch - A person who is ethical, decent, and admirable. It's someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one's character is upright, responsible, and morally sound. Be Person-Centered - Meeting individuals where they are at. Be Culturally Responsive - Creating purpose-built spaces and programs for our clients that respect their culture. Be Resolute - Tenacity, solution-seeking, and getting stuff done. WHAT YOU'LL DO The Communications Manager plays a pivotal role in creating compelling narratives, crafting impact stories, and sharing program outcomes with a wide variety of stakeholders to build JFS' visibility in the community. The Communications Manager will provide project management oversight for key development initiatives and lead JFS' internal communications efforts. They will work with the Development and Community Engagement team to build and advance the JFS mission and brand. A successful candidate will be an excellent listener, collaborator, and storyteller. They will also have strong organizational and project management skills. Key Responsibilities Content Production: Develop content for email and print - create compelling narratives, craft impact stories, and share program outcomes. Create branded media materials utilizing photography, videography, and graphic design skillsets for internal and external distribution. Work with vendors and internal stakeholders to create and curate compelling content (visual and narrative) for various platforms to engage and inform stakeholders. Ensure content aligns with the organization's mission and resonates with the target audiences. Internal Communications: Coordinate staff story-sharing project, including the collection, editing, and distribution of staff impact stories. Collaborate with internal departments to gather information and ensure consistency in messaging. Provide regular updates and reports on communication performance to leadership. Vendor Coordination and Project Management: Coordinate communication with external vendors for graphic design, event planning, and public relations services. Project management of major departmental initiatives, including Impact Report, Gala, Annual Appeal, and others, ensuring quality and adherence to deadlines. Collaborate with vendors to optimize cost-effectiveness and maximize ROI. Digital Communications: Manage the organization's online presence, including website, social media, and email campaigns. Analyze digital communications performance and make data-driven recommendations for improvement. Brand Management: Ensure consistent and impactful messaging across all communication channels. Safeguard the organization's brand identity and maintain brand guidelines. WHAT YOU'LL BRING Experience in project management, communications, and/or narrative and visual storytelling. Degree in Marketing, Communications, Design, or a similar field. 5-7 years of relevant work experience. Experience in communications with non-profit organizations. Excellent written and verbal communication skills. Ability to work collaboratively in a fast-paced, dynamic environment. Understanding of Jewish traditions, customs, and cultural practices preferred. This position requires travel between sites and therefore, you must have a reliable vehicle, valid driver's license, and liability insurance in the amount of $100,000/$300,000. Also, if hired, you must produce evidence of having received the Covid-19 vaccination. WHAT WE OFFER Competitive salary range of $58,500 to $65,000 per year, commensurate with experience and qualifications. Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays. Reduced full-time work week of 35 hours and early close on Fridays. A supportive and collaborative work environment. The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. ARE YOU READY TO JOIN OUR TEAM? If this sounds like the opportunity that you've been looking for, please apply today by completing our application located at Please provide a resume and cover letter along with your application. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2024-10-19