Data/ Operations Analyst

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company's people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE The Data/Operations Analyst in Professional Services combines data analytics with operational expertise to improve efficiency and inform strategic decisions. They collect and analyze complex data sets, develop reports and KPI dashboards, identify trends to enhance processes and collaborate with cross-functional teams. LOCATION 100% Remote - Anywhere within the US RESPONSIBILITIES • Collect, analyze, and interpret complex data sets from various sources to create reports for Professional Services Leaders. • Develop and maintain dashboards and reports for key performance indicators • Identify trends and patterns to optimize operational processes • Collaborate with cross-functional teams to implement data-driven solutions • Ensure data accuracy, integrity, and compliance with industry standards QUALIFICATIONS AND SKILLS • Bachelor's degree in Analytics, Business, Computer Science, or a related field • 3+ years of experience in data analysis and operational improvement • Experience with Salesforce or CloudCoach • Proficiency in SQL, Excel, and data visualization tools (e.g., Looker) • Strong problem-solving and communication skills • Experience in the professional services industry is preferred RESIDENCY REQUIREMENT Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite. DISCLOSURES Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a email address. For added security, where possible, apply through our company /jobs.

Created: 2024-10-19