Construction Subject Matter Expert (SME)

At Trunk Tools, we are tackling the massive $13 trillion+ construction industry. We're an exceptional team of serial entrepreneurs, brought together by our shared mission: automating construction. Our founding team (SpaceX, Stanford, MIT, Carta, etc.) has successfully built and deployed software in construction for 140k+ users, millions of users beyond the construction space, and worked on +$2 billion of built-environment projects. We aren't another out-of-touch tech startup, most of our team comes from construction. We spent the last few years building the brain behind construction. Now we are deploying workflows/ agents, starting with Q&A document chatbot, to be ingrained in construction teams' workflows, ultimately to automate construction. Given our immense traction with several Fortune 500 construction companies, we are doubling our team in order to deploy several more agents this year. You will have an opportunity to drive the transformation of a multi-trillion-dollar industry full of waste, risks and inefficiencies. We are looking for an experienced Construction Subject Matter Expert (SME) that will work on a daily basis to improve the value of our AI-based product for construction professionals. What you'll do: Support Sales with tailored demos for customer needs and workflows Work with Sales to continually optimize the Sales-to-Implementations hand off Help train customers on how to use the product Review project-specific data to aid in document classification and testing to provide an excellent customer experience with the product Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Operate as a "human-in-the-loop" to mine project-specific data for insights that can help customers be more proactive, stay informed, and operate more efficiently Consistently conduct experiments within the product to ascertain workflows and processes in construction where it can add value, and help tell that value story both internally and externally Work closely with the Product team to expand the value the product provides to customers in different roles and at different levels in construction organizations Ideal background: 10+ years of experience working on large commercial construction projects of various types (life sciences, pharma, multi-family, mixed use, retail, industrial, etc.) A background as a Construction Superintendent, Project Manager, and/or Project Engineer You're passionate about the effects of machine learning, AI, and, LLMs to transform the construction industry You're a construction tech early adopter, having extensively utilized construction project management tools (e.g. Procore, Autodesk, InEight, Kahua, etc.) and construction document management solutions (e.g. Sharepoint, ACC, etc.) You've played an active role in implementing multiple software solutions at construction companies where you've worked You are a team player who can work effectively in teams of technical and non-technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have strong written and verbal communication skills. You have a bias towards action, and gravitate toward environments where you can have outsized influence on the successful outcomes for customers and colleagues Must be located in a US time zone Must be willing to travel 50% Strong Plus: Experience prompt engineering LLMs (ability to design, iterate, and refine prompts to achieve specific outcomes in user workflows.) What we offer A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; currently we're 30 team members Competitive salary and stock option equity packages 3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided in the office in NYC - you'll never go hungry with us! Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation IRL / In-Person retreats throughout the year We realize applying for jobs can feel daunting at times. We don't expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas. At Trunk Tools, we're working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.

Created: 2024-10-19