Director of Cage & Credit Operations - Philadelphia
Live! Casino and Hotel Philadelphia - philadelphia, PA
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Why We Need Your Talents: The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas. Where You'll Make an Impact: Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service. Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs. Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements. Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations. Develops and manages both operational and capital budgets for each functional area. Adapt operations to accommodate new regulatory and marketing program changes. Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes. Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers. Develop and monitor effective cash management. Ensuring that all state and federal guidelines for casino banking are being followed. Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities Other duties as assigned. Skills You'll Need to Succeed: Broad variety of tasks and deadlines requires an irregular work schedule. Experience with Casino Insight and Ditronics AML software preferred. Ability to analyze and interpret departmental needs and results. Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations. Ability to perform assigned duties under frequent time pressures in an interruptive environment. Ability to solve complex problems. A Few Must-Haves: Seven (7) to ten (10) years of leadership experience in casino cage operations. A four (4)-year degree in related field or equivalent work experience. Must be able to comply with all state gaming regulations, which may include obtaining a license. Physical Requirements: Sitting, standing, walking Perks We Offer You Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents Generous retirement savings options are available. Free uniforms Free parking Discounted meals Service and Attendance bonuses Tuition reimbursement Discounts on hotels, theme parks, travel, and more! Life at Live! 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.
Created: 2024-10-15