Host

Description: This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty. Reports to: • Management Team Daily Responsibilities: • Reflects positively on the company and its staff • Communicates with all guests in a congenial manner • Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations • Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the HostTraining Manual • Identifies areas of need within the beverage service and dining area and correct problems • Communicates the company's marketing efforts to the guest • Contributes to the overall positive morale of the operation's staff • Assists in the completion of the adherence to the staff training program of trainees in the service area • Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company • Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company • All guests and staff members must be treated with dignity and respect Requirements: The following is a list of your job requirements. • All Employees are required to be available on Sundays on a rotating basis. • No visible piercings other than ears and nose. Nose rings limited to a small stud in size. • No visible tattoos for service staff which are macabre, violent of distasteful in nature. • Adhere to all safety, sanitation, and administrative procedures • Ability to maintain a positive and professional demeanor while working in a loud, high volume environment • Must be able to work in temperatures which could vary greatly from different sections of the restaurant • Prepared to conduct weekly cleaning and maintenance duties • Prepared and in your workplace at the scheduled time • Answer telephone to provide callers with directions, hours of operation, to go orders, etc. • Answer questions guests have regarding our products or services • Comply with all state and federal law regarding serving alcohol • Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones • Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces • Able to bend at the waist and lift items up to 50 lbs. to waist level • Must be able to move items up to 30 lbs. for distances of up to 25 feet. • Able to remain standing and active for up to an 8 hour shift. This could include going up and down stairs Additional Info: Host/Hostess Dress Code: Male Dress Code • Clean and pressed long sleeve collared dress shirt. Shirt sleeves must be worn down and buttoned unless performing work in the kitchen or behind the bar • Matching tie (no novelty ties without a manager approved exception for holidays) • Clean and pressed black dress pants with belt • Black dress, non-slip shoes with socks • No unnatural hair colors • No visible tattoos • No visible piercing other than in the ears • No cologne • Clean shaven or beards and mustaches neatly trimmed. No shadows or unkempt beards. • Only one visible piece of jewelry other than a wristwatch or wedding ring. Female Dress Code • Black dress, or black dress pants/skirt and matching blouse. • Closed toed non-slip dress shoes • No unnatural hair colors • No visible tattoos which are macabre, violent, or distasteful on nature. • No visible piercings other than in the ear and nose. Nose ring limited to a small stud in size. • No pants with exposed seams or patch pockets • No animal prints, denim, corduroy, or leather pants • No halter tops, or t-shirts • No torn or frayed clothing • No exposed undergarments • No perfume • Only one visible piece of jewelry other than a wristwatch or wedding ring. All employees are subject to manager discretion regarding the appropriateness of their dress.

Created: 2024-10-19