HOPE FLORIDA OUTREACH SPECIALIST
State of Florida - orlando, FL
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Requisition No: Agency: Children and Families Working Title: HOPE FLORIDA OUTREACH SPECIALIST - Pay Plan: Career Service Position Number: Salary: $44,060.11 Posting Closing Date: 10/16/2024 Total Compensation Estimator Tool Salary: $44,060.11 minimum- based on relevant experience This is an open competitive opportunity. Government Operations Consultant II - Hope Florida Outreach Specialist THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. Location: Location to be determined based on candidate selected Central Region Some travel may be required. This is a full-time Career Service position, working 40 hours per week. Regular business hours are 8:00 am - 5:00 pm EST, Monday to Friday. DESCRIPTION This is an independent and complex professional position in the Hope Florida program. The Outreach Specialist provides training and presentations to internal and external stakeholders including Hope Navigator pre-service training. As well as conducting case reviews and mentoring new staff and those struggling with meeting performance standards. EXAMPLES OF WORK PERFORMED: Establishes and maintains effective working relationships with internal and external stakeholders, program office, peers, and community service partners and organizations in the region. Identified and maintains working knowledge of available community resources, in community resources, in conjunction with other DCF programs. Analysis and Monitoring - recommend and initiate quality improvement efforts. Analyzes data from all levels of monitoring including qualitative and quantitative data. Prepares reports and presentations. Monitors and evaluates operational outcomes. Assists with operational planning and service delivery. Collecting and analyzing data on outcomes to identify and refine referral choices. Participating in strategic planning and quality improvement processes. Actively participating in ongoing cross-program training and team meetings. Participates in national, state, and local meetings, committees, community activities, outreach events and other team efforts as required. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems. Ability to organize data into a logical format for presentation in reports, documents, presentations, and other written materials. Ability to conduct fact-finding research. Ability to utilize problem-solving techniques. Ability to work independently. Ability to understand and apply applicable rules, regulations, policies, and procedures relating to operational and management analysis activities. Ability to plan, organize and coordinate. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. MINIMUM QUALIFICATIONS: A bachelor's degree from an accredited college or university or four years of professional experience in data analysis, quality improvement, policy development, community engagement or community outreach. One year experience as a Hope Navigator or in a position responsible for conducting quality reviews. Preferred Qualifications Bachelor's degree in human services field, data analytics or related field. At least one year experience as a Hope Navigator. At least one year experience conducting quality reviews. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
Created: 2024-10-15