Automotive Service Advisor

3+ Years as an Automotive Service Advisor Monday through Friday schedule! $50-$65k base salary + commission. Successful advisor earns over $90k Automotive shop in Farmingdale, NY searching for experienced Automotive Service Advisors to join their Truck and Car shop. Since its inception in 1991, this shop has established a reputation built on honesty, ethics, and high-quality service. We pride ourselves on maintaining a clean, organized work environment equipped with state-of-the-art technology and tools. Our team culture focuses on employee well-being, with a strong emphasis on work-life balance and career growth opportunities. As a growing business, we offer a supportive environment where our employees can thrive through continuous training and professional development. We specialize in servicing heavy-duty and medium trucks (both diesel and gas), working on a range of domestic, Asian, Euro, and some hybrid vehicles. Our shop is equipped with a dedicated team of experienced technicians. We are seeking an experienced Automotive Service Advisor with 3+ years of experience. This role is perfect for someone looking to grow into a long-term career, as our shop offers numerous training opportunities and encourages professional development. The ideal candidate will possess a strong background in customer service, ideally with experience in diesel trucks and fleet management. Responsibilities: Provide exceptional customer service, focusing on solving customer problems rather than aggressive sales tactics Manage service orders and coordinate between technicians and customers Oversee a busy shop with 80-90 work orders at any given time Work closely with our team of 3 advisors, a service manager, and office manager Contribute to an ethical, positive, and team-oriented work environment Qualifications: Minimum of 3 years of experience in a Service Advisor role Knowledge of diesel and gas trucks, heavy-duty/medium vehicles preferred Strong communication and interpersonal skills Positive, outgoing, and bubbly personality Ability to thrive in a busy environment Passionate about learning and professional growth Ability to stay organized and manage multiple tasks in a fast-paced environment What we offer: Monday to Friday, 7:30 AM - 5:00 PM 401k Health, dental, and vision insurance Paid Time Off

Created: 2024-10-19