[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Device Support Specialist you'll: Manage various communication channels, including inbound and outbound phone calls, emails, help desk tickets, reports, and maintenance signals from devices; Provide a supportive and positive customer service experience; Accurately record details of calls, dispatches, and messages, with guidance from team members; Collaborate with experienced team members to research, investigate, and respond to technical issues and complaints in a timely and efficient manner...Hiring Fast >>