Referral Coordinator II
Deery Brothers - san antonio, TX
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Be a part of the Deer Oaks Difference. Deer Oaks, the leading provider of behavioral health services in long term care, has experienced phenomenal growth. We are searching for an Intake Referral Coordinator II to join our Revenue Cycle Team. Intake Referral Coordinator II Job Description: Prioritize and process all incoming referrals for designated regions. Ensures quality and accuracy data entry of the patient insurance information, and that listed patient demographics, certification periods, billing addresses, policy numbers, authorization numbers, etc. are all entered correctly. Verify Medicare, and Texas Medicaid through web portals. Ensure all referral documentation is uploaded in the patient's chart. Serve as a resource for questions regarding referrals. Communicate efficiently, effectively, and timely to resolve issues pertaining to referrals. Attend monthly staff meetings. Assists co-workers when necessary. Other duties as assigned. Qualifications 2 years' experience as an Intake Referral Coordinator, experience with insurance verification & processes. Referral & Authorization experience is a plus. Must know the difference from HMO/PPO/MCO plan when pulling up WPS to verify Medicare. Strong organization skills & the ability to multi-task and work independently. Understanding of medical terminology and clinical documentation. Assures confidentiality of all information. Demonstrates knowledge of standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. The ability to meet deadlines, create and follow work plans, while maintaining flexibility, is a must. Must be able to resolve conflict, coordinate, listen, work independently as well as work as a team player on various projects. The applicant must be personable and able to communicate well with administrative and clinical staff, both in writing and verbally. High energy, flexible, optimistic attitude with ability to handle multiple demands. Proven attention to detail and promotes a commitment to quality. Must be proficient in the following software: Microsoft Word, Microsoft Excel, Microsoft Access, and Outlook. Minimum High School Diploma or equivalent, 2 years experience as an Intake Referral Coordinator, experience performing insurance verification and prior authorizations preferred.
Created: 2024-10-14