Asst Office Manager
PRISM Vision Group - chevy chase, MD
Apply NowJob Description
Summary: The Assistant Office Manager is responsible for supervising, coordinating and/or performing administrative and clerical services required to directly support the daily operations of the practice and the front office operations. Behaves in a professional, customer-focused, service-oriented manner, displaying and promoting respect, care and dignity for all internal and external customers; facilitates a team-oriented attitude, striving continuously for service excellence. Role and Responsibilities: Oversees day to day practice operations; administers policies and procedures Oversees office financials; dispenses/reconciles petty cash Oversees staff scheduling, time and attendance; e.g. vacations, sick/personal time, etc. Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment Conducts regular departmental and office staff meetings Promotes superior customer service by all levels of staff; develops process improvements on a regular basis Manages accurate filing and organization of patient accounts/demographics Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.) Regularly interfaces with staff, physicians, patients, and other stakeholders Keeps abreast of industry best practices and pursues continued personal education Performs other duties as assigned Essential Qualifications: Education : Associates, High School Diploma, or GED equivalent, BA/BS degree preferred. Experience : 2+ years' experience managing a medical office. Knowledge/Skills/Experience Facility in supporting compliance with organizational policies, procedures and systems Advanced knowledge of HIPAA guidelines, practices and procedures Knowledge of medical practices, terminology, and reimbursement policies Solid computer skills - requirement of MS applications - MS Project, Word, Excel, PowerPoint Outstanding written and oral communication skills; ability to communicate clear expectations Superior organizational and time-management skills; ability to prioritize and delegate responsibilities Skill in evaluating the effectiveness of existing methods and procedures Skill in operating a variety of office equipment and computer programs Demonstrated ability to mentor and support the professional development of staff members Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity Ability to thrive in a fast-paced, dynamic organization
Created: 2024-10-14