IT Support Specialist
Solü Technology Partners - emigsville, PA
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Employment RequirementsThis opportunity is not open to C2C relationships or visa sponsorship.This opportunity is for local candidates only.Employment Type W2 Contract to Direct Hire.We are seeking an enthusiastic and detail-oriented IT Support Specialist to join our team in Emigsville, PA. This position is responsible for providing technical support across various systems, including Microsoft Windows workstations, Microsoft Office products, network hardware, and VOIP phone systems. The IT Support Specialist will work closely with team members to ensure seamless IT operations and deliver prompt solutions to end-user issues. This role requires strong communication skills, a willingness to learn, and the ability to manage multiple tasks in a fast-paced environment. The ideal candidate will have hands-on experience in troubleshooting both software and hardware issues and the ability to adapt quickly to new technologies.ResponsibilitiesProvide support for Microsoft Windows workstations and servers.Assist with Microsoft Office product troubleshooting.Maintain and troubleshoot network hardware and connectivity.Support VOIP phone systems for smooth communication.Resolve end-user software and hardware issues (e.g., printers, peripherals).Manage Active Directory, Group Policy, VPNs, and file servers.Collaborate with IT team to resolve technical issues and optimize systems.Qualifications2+ years with Microsoft Windows OS; 1 year with Windows Server (preferred).Previous Help Desk experience (preferred).Knowledge of Windows, Office, Active Directory, Group Policy, VPNs, and IP phones.Basic understanding of computer hardware and peripherals.Strong communication, attention to detail, and organizational skills.Ability to multi-task, prioritize, and manage time efficiently.Willingness to learn new technologies.Team-oriented and collaborative.Bachelor's degree in Information Systems or related field.Valid driver's license required.Work EnvironmentMonday through Friday, In-Person, Office-based.Location: Emigsville, PA.
Created: 2024-10-14