Billing Clerk
North Caddo Medical Center - vivian, LA
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Position Summary Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies and patients if necessary. The job description is to be used as a guideline only and may not incorporate all functions of the job; education and experience outlines are ideal qualifications/assets but do not necessarily reflect the requirements of the position Essential Job Functions include the following, but are not limited to: 1. Prepares and submits clean claims to various insurance companies either electronically or by paper. 2. Answers questions from patients, clerical staff and insurance companies. 3. Identifies and resolves patient billing complaints. 4. Performs various collection actions including contacting patients by phone for insurance information, correcting and resubmitting claims to third party payers. 5. Processes payments from insurance companies. 6. Answers incoming phone calls when needed. 7. Relieves front desk during lunch on assigned weekly basis and will take patient payments, answer the phones and assist patients with questions. 8. Participates in educational activities and attends staff meetings. 9. Conduct self in accordance with employee manual. 10. Maintains strictest confidentiality. High School Diploma or GED. 1. Knowledge of medical billing/collection practices. 2. Knowledge of computer programs. 3. Knowledge of business office procedures. 4. Knowledge of basic medical coding and third-party operating procedures and practices. 5. Ability to operate a computer and basic office equipment. 6. Ability to operate a multi-line telephone system. 7. Skill in answering a telephone in a pleasant and helpful manner. 8. Ability to read, understand and follow oral and written instructions. 9. Ability to establish and maintain effective working relationships with patients, employees and the public. 10. Must be well organized and detail-oriented. Language Skills (specific to position) Reads and comprehends complex instructions, lengthy correspondence, and memos; Writes simple to complex correspondence; Presents information in one-on-one and small group situations to customers, clients, and other employees effectively. Mathematical Skills (specific to position) Adds, subtracts, multiplies, and divides in all units of measure using whole numbers, common fractions, and decimals; Computes rate, ratio, and percent. Reasoning Ability Applies common sense understanding to carry out detailed, written or oral instructions; Deals with problems involving some variables in standardized situations.
Created: 2024-10-13