Autodesk Technical Application Engineer
Tata Technologies - detroit, MI
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At Tata Technologies we make product development dreams a reality by designing, engineering, and validating the products of tomorrow for the world's leading manufacturers. Due to our continued growth, we are recruiting for an Autodesk Technical Application Engineer - Manufacturing Solutions to expand our footprint through the sales of digital transformation software, services, and support sales in our Technology Solutions line of business. Title: Autodesk Technical Application Engineer - Manufacturing Solutions Location: Detroit, MI Duration: Full Time Permanent EmploymentEducation: BS or 5 years' experience.During your onboarding at Tata Technologies, you will be given the opportunity to become Autodesk CertifiedExperience: 5+ years experience with Autodesk software in a supporting role (i.e. AutoCAD, Inventor, Fusion, AutoCAD Electrical, Fusion Manage, Autodesk Vault, PLMPDM software). Installation and configuration of Autodesk Product Design and Manufacturing (PDMC) software. Experience in Mechanical, Manufacturing, Industrial Engineering, Information Technology (IT), Design Computing, or Computer Science Design Computing. Experience in other engineering and design applications would be a plusExperience helping users on software andor supporting software applications in an organization preferredRoles & ResponsibilitiesEstablish and maintain working relationships with customers as a technical trusted advisorDemonstrating thought leadership and product expertise to help customers achieve goals identified in customer success plansInnovating and delivering packaged service offerings to increase customer success and new product adoptionProvide support for the Sales team for incoming Autodesk related technical support requests from customers.Research, verify, and document product defectsRemain informed on improvements in Installation and Licensing technologyUtilizing customer input, assist in generating sales tools, materials, or content that clearly articulate the advantages of Autodesk solutionsRecognize and pass on potential leads for customers that are uncovered during support calls.Follow up calls to customers to make sure they are using and adopting their software.Less pre-sales and more delivery focusedDelivery of defined projects relating to Autodesk Manufacturing Solutions. AutoCAD, AutoCAD Electrical, Inventor, Fusion, Factory Design, Flex-Sim, Vault, Fusion Manage.Provide training to Customers.Required Qualifications:Basic troubleshooting skills in Microsoft WindowsWorking knowledge of VMware, SQL and Server architectureAbility to quickly identifytroubleshoot problems and provide solutionsOutstanding verbal (English) and written communication skillsHighly motivated self-starter, willing to travel primarily in Michigan and Ohio but may extend to other locations in the USAbility to conduct self in group setting as a leader and expertAutodesk Vault usage experienceAutodesk Vault installation and configuration experienceAutodesk Inventor design experienceAssist helpdesk with customer support coordinated by Autodesk Helpdesk technicianExperience presenting and demonstrating Vault software with InventorAutoCAD integrationAutodesk Design and Manufacturing (PDMC) experience. Must have working knowledge of all software included in the collection.CAD, PLM, IT, or programming background.AutoCAD Electrical expertise a plusFusion Manage experience a plusVault PLM experience a plusIf you are passionate about bringing innovation to the projects, you work on then we would love to hear from you. We offer a complete benefits package, including; medical, dental, vision, life insurance, short- and long-term disability, FMLA and 401K.Tata Technologies Inc. is an Equal Opportunity Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.Tata Technologies: Engineering a better world.Tata Technologies would like to thank all applicants for their interest, each application will be reviewed against the set criteria for the role. We would like to advise that only candidates under consideration will be contacted. If you do not hear from us within 10 working days following the closing date it will mean that unfortunately your application has not been successful. We will however retain your details for any suitable future opportunities.
Created: 2024-10-13