Admissions Registration Specialist I
ECLARO - chicago, IL
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Admissions Registration Specialist I24-02799Progress on your journey to success! ECLARO is currently recruiting for an Admissions Registration Specialist I in the Chicago, IL area for one of our clients. ECLARO's client is a leading provider of healthcare workforce software and solutions. If you're up to the challenge, then take a chance at this rewarding opportunity!Job Summary: The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. Job Responsibilities:1. With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.6. Upon decision of patient's admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient's payer to ensure that the payment for patient's inpatient stay is secured.7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient andor guarantor their financial responsibility for upcoming visitsprocedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller andor having the knowledge when to escalate to their supervisor.10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Client's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.13. Other duties as needed and assigned by the supervisormanager. Required Job Qualifications:High school graduate or equivalent.0-1 year of experienceMust have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).Excellent communication and outstanding customer service and listing skills.Basic keyboarding skillsCritical thinking, sound judgment and strong problem-solving skills essentialTeam oriented, open minded, flexible, and willing to learnStrong attention to detail and accuracy requiredAbility to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.Ability to follow oral and written instructions and established proceduresAbility to function independently and manage own time and work tasksAbility to maintain accuracy and consistencyAbility to maintain confidentiality Preferred Job Qualifications:Associate's degree in Accounting or Business AdministrationExperience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.Working knowledge of medical terminology and anatomy and physiology is preferable.If interested, you may contact:Shiela 646-849-5355 Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Created: 2024-10-13