Desktop Support Technician
IT Associates - saint paul, MN
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L1 Support Technician Desktop Support On-site 5 days in Woodbury, MN - 551256 + months contract2 OpeningsRate - up to $30hr on w2 This role is with a renowned US based IT services companyIn addition to laptop provisioning, imaging, there is physical labor work - boxing up equipment, bubble wrapping monitors, and shipping it out.IMMEDIATE interviews followed by Background check and Drug testRESPONSIBILITIESConfigure and setup laptops and peripherals for new hires and assisting with initial setupShip and label hardware to usersManage old and new assets and document in the systemProcess terminated users' hardware and re-imageResponsible for boxing wrapping shipping of equipment and breakfix requests including devices such as laptops, thin clients, keyboard, mouse, headset, and monitors.Provision laptop for new hiresProcess intake equipment when it gets returned after someone leaves the companyProvide Assistance with tracking assets including asset tagging and putting newly arrived equipment into addition to the Hardware, there might be some work in application support on those machines.You will handle procurement forecast related activities for all Desktop Laptops , Printers.You will be maintaining the assets at the location and match that with Desktop Laptop CMDB (Asset management) .Maintain the details of EOL hardware and proactively liaise with IT manager for replacements.Handling all the VIP users at the location.Troubleshooting Networking and connection issuesREQUIREMENTSSome experienceexposure with desktop imaging, provisioning and supportGood written and Verbal communication skillsMust have a car and a valid Drivers License
Created: 2024-10-13