Partnerships Program Manager
Cypress HCM - san jose, CA
Apply NowJob Description
Partnerships Program ManagerOverview:We are looking for a highly motivated program manager to support our growing Global Partnerships & Channels (GPC) Partner Success Team in efforts to accelerate the scale the success of our partner ecosystem. You will be joining a fast-paced, high-growth organization that is delivering against one of our biggest priorities - Generative AI.Key Responsibilities:The ideal candidate will be responsible for overseeing the status and operations of customer adoption engagements and establishing a centralized process for cross-functional teams on partner-led engagementsOrchestrate program execution, coordinate resources and deliverables across multiple workstreams and manage cross functional stakeholdersDevelop and report key metrics around partner engagement with accounts that have purchased and implemented Now AssistCreate presentations, playbooks, and other deliverables that summarize key findings, recommendations, and go-forward strategyBuild processes, templates, training artifacts, internal KBs, and SOPs for program execution and reporting for internal operational stakeholdersExecute change management initiatives to ensure successful cross-organizational adoption of new processesDevelop and implement processes for capturing feedback, learnings, and enhancements identified during customer engagementsQualifications:5+ years of professional experience in program management or strategic operations is requiredThe ability to communicate and work collaboratively with a variety of teams and personalities is essentialDemonstrated track record as a strategic thinker - able to work in the details and grasp the "˜big picture'Energetic self-starter with a proven track record for getting things done in a high-growth environmentFocused on results, and able to identify the few key things that matter and drive action to see improvementsPay Rate Range:$75-77.02hr.Req # 33788279
Created: 2024-10-13