Customer Success Manager

Company Description BOND: is a private matchmaking club based in New York, NY, that introduces like-minded members for dating and relationships. The club focuses on curated individual introductions to connect Manhattan's engaging singles, emphasizing selectivity and quality partnerships. Role Description This is a full-time hybrid role for a Customer Success Manager at BOND Select Dating. The Customer Success Manager will be responsible for managing customer relationships, analyzing customer satisfaction and retention metrics, building strong relationships with clients, and providing exceptional customer service. This role is based in New York, NY, with flexibility for some remote work. Qualifications Customer Satisfaction and Customer Retention skillsAnalytical Skills for measuring and interpreting customer dataRelationship Building abilities with clientsCustomer Service expertise in addressing client needsExcellent communication and interpersonal skillsAbility to work independently and collaborativelyExperience in the matchmaking or dating industry is a plusBachelor's degree in Business Administration, Marketing, Psychology, or related field

Created: 2024-10-19