Licensed Customer Service Representative
ORIELLY CHEVROLET - tucson, AZ
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We are inviting a motivated Customer Service Representative to join our insurance broker agency team here at O'Rielly Insurance! As a full-time Customer Service Representative, you will be responsible for Providing excellent customer service to drive new referrals and retain clients Assisting clients who speak English and/or Spanish Manage incoming calls, making outbound calls, checking and returning voicemails, responding promptly and professionally to customer inquiries via phone, text, and email Process and document policy endorsement requests and billing transactions on customers' policies across multiple carrier platforms Document detailed and concise notes from every customer interaction in an efficient manner while handling a high volume of inbound/outbound calls Complying with state insurance regulations and insurance carrier requirements Keeping the O'Rielly Brand Promise - "Be as good as your word and treat others as you'd like to be treated" This is a great opportunity for an aspiring or experienced Insurance Customer Service Representative looking to earn well, develop professionally, and be a member of a successful team working for an established legacy company that has been serving Tucson for 100 years! We are an independent insurance broker agency with an experienced and dynamic team specializing in personal and commercial lines insurance currently representing fourteen prominent Insurance Companies. Our agency is located inside O'Rielly Chevrolet's dealership in Tucson. Requirements Valid Arizona Property and Casualty or Personal Lines Insurance License (preferred) Prior experience assisting property and casualty insurance clients Excellent written and verbal communication and interpersonal skills Familiarity with basic computer programs and skills (Microsoft Office) Attention to detail and accuracy Bilingual in English and Spanish (preferred) Ability to work from 08:30 AM to 05:30 PM, Monday through Fridays Must be willing to submit to a pre-employment background check, MVR, and drug screen to include recreational marijuana Benefits • Hourly base pay (bonus opportunities possible) • Health, dental, vision benefits • 401k • Paid time off Location: O'Rielly Chevrolet, 6160 E Broadway Blvd, Tucson, AZ, 85711 Position Type: Full-Time, 40 hours per week Submit resume and application to be considered. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Created: 2024-10-12