General Manager

Our best-in-class hospitality brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of flexible-stay residential communities nationwide, apply today for an opportunity to join our winning team! What is a General Manager at AVE? General Managers thrive in entrepreneurial environments. They take full ownership of driving the sales effort and achieving financial results for the property, as well as ensuring successful day-to-day operations. General Managers are high-energy, service-oriented leaders who are passionate about developing and rallying teams of A+ players to deliver a superior living experience and cultivate a sense of community for their residents. Our leadership culture is to lead by example. Successful General Managers at AVE are committed to coaching and motivating their teams and holding them accountable, so their properties can operate at the highest level and their team members achieve professional growth within our brand. If you are seasoned leader who is hands-on, strategic, and approaches every day with a hospitality-focused mindset, this could be the perfect role for you! Responsibilities Utilize a hands-on approach to lead, coach, mentor, and supervise the team Actively promote the AVE vision, mission, culture, and QUEST values system amongst all team members Develop and execute sales and marketing plans to achieve financial results Work closely with the Business Development team to grow existing clients and forging new relationships to drive furnished suite occupancy and revenue goals Work closely with the Leasing team to drive unfurnished apartment occupancy and revenue goals Collaborate with leadership across all departments (asset/finance/marketing/IT/operations) to operate at the highest level and drive financial results Manage budget and expenses to deliver financial results Provide exceptional customer service to all residents, clients, prospects, partners, etc. to drive brand service culture Lead team in delivering elevated resident lifestyle through event programming, social media, and resident technology Hire, train, evaluate, and mentor team members in all property roles (sales, resident services, housekeeping, maintenance, and administration) to operate at the highest level and deliver professional growth Inspire and motivate all team members to operate at the highest level and empower them to take full ownership of their individual roles Deliver urgent follow-up to resident inquiries to ensure resident satisfaction Manage vendors and contractors to drive seamless operations Walk make-readies and the property daily to ensure brand asset presentation standards and sales success Manage apartment retention program to drive lease renewals Audit digital storefronts on weekly basis to ensure competitive edge (Marketing Websites, Google , etc.) Report on property performance by preparing weekly leasing and traffic reports, as well as monthly financial analysis Represent your property at relevant industry and local events (Chamber of Commerce/Travel/Relocation/Real Estate) to drive brand awareness Foster a positive, professional, and collaborative team-oriented environment Requirements 5-7+ years of direct leadership experience in mentoring, coaching, training, and supervising a team Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred Proven success in driving sales, financial, and operational results to meet and exceed goals Strong problem-solving skills and ability think strategically Ability to build and maintain strong relationships with team members, residents, and clients Yardi and Oscar systems knowledge preferred but not required Compensation $125,000-$150,000/year Individual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location. AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above. All applicants who meet the general job requirements as outlined in the description are encouraged to apply. #I-onsite The Perks Fun, positive, and collaborative work environment Robust training program and ongoing professional development opportunities Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only) Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part-time and full-time roles only) Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only) Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only) A career home! Tons of potential for long-term career advancement within a rapidly expanding organization About AVE AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms. Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community. While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities. Visit us online at CCPA/CPRA Disclosure Notice When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities. Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at .

Created: 2024-11-02