Nightlife F&B Manager - Magic Hour New York
Tao Group Hospitality - new york city, NY
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The position of Nightlife F&B Manager shares the responsibility of overseeing the venue regarding staff, fiscal management, reporting, sales goals, inter-office communications. Must uphold company policies and procedures always. The Nightlife F&B Manager assists in recruiting, interviewing, hiring, training, and evaluating personnel as well as developing and motivating all staff to attain proper standards of performance. Additionally, the Nightlife F&B Manager answers patrons' questions, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:Continually strive to develop staff in all areas of managerial and professional developmentAssist with recruitment and training of staff (training, developing, testing, and coaching)Assist in creating sales goalsBuild and promote teamwork through proactive interactionAccommodate and anticipate guests needsAccurately forecast staffing needs to ensure optimum customer serviceEnsure all service standards meet Tao Group Hospitality guidelinesEnsure that private events, catering, and banquets are successfully executedControl cash and other receipts by adhering to cash handling proceduresPrepare all required paperwork, including forms, reports and schedulesEnsure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programsEnsure that all products are received in accordance with the venues receiving policies and proceduresAssist and conduct conflict resolution, corrective actions and coachingOversee and ensure that employee performance appraisals are completed in a timely mannerFully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirementsEnsure nightly andor weekly opening and closing side duties are followedFill in where needed to ensure guest service standards and efficient operations, including opening and closing dutiesProvide administrative supportAssist and or completes additional tasks as assignedEDUCATIONWORKING KNOWLEDGE:High School Diploma or equivalent requiredCollege degree preferredMinimum of three to five (3-5) years' experience in entertainment industry working in a high-volume hospitality environment Proof of eligibility to work in the United StatesValid Driver's License21+ years of ageMaintain a professional, neat and well-groomed appearance adhering to the Company standardsPossession ofor ability to possess valid working card as required by statecity and venueProficient in Windows Microsoft OfficeKnowledge of POS and back office reporting systemsKnowledge of profitability analysis and budgeting, cost of sales, payroll managementKnowledge of nightclub operations and beverage serviceKnowledge of purchasing, receiving, inventories and cost controls as it applies to bar productKnowledge of special events and banquetsKnowledge of state and local laws as it applies to liquor, labor, and health code regulationsSKILLS PHYSICAL DEMANDS WORK ENVIRONMENT SCHEDULE: The work environment characteristics andor physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functionsMust have strong problem-solving skillsExcellent written and verbal communication skills requiredAbility to work under pressure and meet deadlinesMust have good positive energy throughout the dayMust be able to read the computer monitors and print legiblyMust be able to sit andor stand for extended periods of timeMust be able to move quickly through work and set the pace in the officeMust be able to push and lift up to 25 lbs.Small to Medium office environmentOffice, Casino, Nightclub, Bar, Lounge, andor Restaurant working environment5-25% Local Travel (United States)Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volumeMay work extended hours irregular shifts, evening andor weekend shifts, and holiday work may be requiredMaintain a professional, neat, and well-groomed appearance adhering to Company standardsMust be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous mannerAbility to maintain a high level of confidentiality
Created: 2024-10-10