IT Technician I (Busch Gardens Williamsburg)

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! The IT Technician I, will be supporting both Busch Gardens Williamsburg and Water Country USA What you get to do: Install, maintain and troubleshoot multiple POS systems and associated hardware. Install, maintain and troubleshoot fiber optic and ethernet cabling. Assist with new user network access setup. Perform basic laptop and desktop hardware diagnostics and repair. Interact professionally with other departments and outside vendors. Interact with corporate IT and vendors to isolate and repair software issues remotely. Assist users with laptop set up and testing. Assist with troubleshooting logical/physical networking issues. Assist with troubleshooting complex telephony issues. Work with IT team members on event set ups and department moves. Assist with repair parts and receiving process. Other duties as assigned. What it takes to succeed: 1-3 years of experience working with PC, Security Systems (CCTV and access control), Telecom, System Support and/or Network experience preferred. High school diploma or equivalent. Working knowledge of Windows, Cisco IOS, and/or Avaya Excellent written/verbal communication skills and be comfortable speaking over a radio. Basic math skills. Basic analog phone troubleshooting skills. Able to lift up to 75 pounds and push/pull up to 150 pounds. Able to climb ladders and be comfortable working at heights up to 100 feet. Comfortable working around fumes/dust/odor. Comfortable working around animals. Able to work in all weather conditions. Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays. Must be 18 years old or older. Must possess a valid, state-issued driver's license. The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Created: 2024-10-19