Warranty Administrator
Atrium Staffing - plainfield, NJ
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About Atrium: What you do matters . As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a large and well-known Construction Company. They have an amazing work culture and can offer growth opportunities. They are seeking a Warranty Administrator to join their team! Salary/Hourly Rate: $20/hr Position Overview: The ideal Warranty Administrator candidate will be experienced in high volume data entry and be very detail-oriented. The Warranty Administrator will ideally have a background in warranties or be familiar with the process and be able to work in a fast-paced environment. Responsibilities of the Warranty Administrator: Process warranty claims and inquiries promptly and accurately Maintain comprehensive records of warranty transactions Collaborate with the technical support team to troubleshoot issues Communicate effectively with customers to provide updates and resolutions Ensure compliance with company policies and warranty regulations Identify opportunities to improve the warranty process and customer satisfaction Qualifications for the Warranty Administrator: Strong organizational and time-management skills Proficiency in standard office software (e.g., MS Office, email, databases) Excellent written and verbal communication skills Attention to detail and ability to work independently Basic understanding of customer service principles Prior experience in a customer service or administrative role Knowledge of warranty policies and procedures Ability to handle multiple tasks simultaneously A proactive, customer-centric approach Education Requirements: High School diploma or GED is required Bachelor's degree is preferred Benefits: Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)
Created: 2024-10-09