Bilingual Customer Support Specialist
Sherwin-Williams - sturgeon bay, WI
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Join our team as a Bilingual Customer Support Specialist to assist wholesale and retail customers with their needs, questions, and product recommendations. The ideal candidate will provide excellent customer service, resolve concerns, and contribute to achieving sales goals. If you are fluent in both English and Spanish and have a passion for helping customers, we encourage you to apply! Ensure high levels of customer satisfaction through excellent sales service Assist customers in determining their needs and providing appropriate products and services Build trust relationships with wholesale and retail customers Process sales transactions accurately and consistently Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain knowledge of products and discuss available options with customers Minimum Requirements: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English and Spanish Must be able to retrieve material from shelves and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, including evenings and weekends Preferred Qualifications: Valid, unrestricted Driver's License High School diploma or GED At least one (1) year experience in a retail or customer service position
Created: 2024-10-09