Inside Sales Center Agent
Renewal by Andersen of FL - orlando, FL
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Job Type Full-time Description Our Vision: "We aspire to be the trusted partner in every homeowner's journey towards a safer, more beautiful, and energy-efficient living space. With a steadfast commitment to excellence, we strive to leave a legacy of transformed homes and delighted families, forever woven into the fabric of our communities". Renewal by Andersen is a High-End Window and Door Replacement Company - the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners. - Check out this video to see who we are! Are you a skilled communicator with a knack for converting leads into satisfied customers? Join our team as a Call Center Agent specializing in window and door sales! We're seeking dynamic individuals to engage with potential customers, enticing their interest in scheduling complimentary consultations for window and door pricing. We're looking for motivated individuals passionate about sales and customer satisfaction. If you have a strong work ethic, a desire to excel in sales, and enjoy building lasting relationships with customers, this role is perfect for you! What We Offer: An Award-Winning Work Environment - Awarded Top 10 Best Place to Work 3yrs in a row by the Orlando Business Journal and Orlando Sentinel! Paid Time Off & Six Paid Holidays Health, Dental, Vision, & Life Insurance Opportunities for Professional Growth & Advancement Hourly Rate: $16hr (Shift Differential for Weekend Shifts - $18hr) Weekly Performance Bonus!! (Hourly Rate + Bonus: Upwards of $22hr - $25hr) Schedule: 10AM - 7PM (Weekend: 9AM-5:30PM) | Full-Time (At Least 1 Weekend Shift Per Week) *On-Site, In-Office Role* Responsibilities: Making outbound calls following up on homeowners' inquiries Scheduling and confirming appointments Taking inbound calls for customer service-related questions and marketing leads Providing outstanding customer service Handling an average of 150 calls per day Requirements High School Diploma or Equivalent At least 2yrs of Call Center/Customer Service Experience Prior Experience with High Volume of Inbound & Outbound Calls Familiarity with Dual Computer Screens Must have reliable transportation Must be able to type at least 30 WPM **Must be willing to undergo a criminal background check** **This Company Participates in E-Verify** Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment ". Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team! We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Description $16hr (Shift Differential for Weekend - $18hr)
Created: 2024-10-08