Office Manager | Charlotte, NC
Artisanal Brewing Ventures - charlotte, NC
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Office Manager | Charlotte, NC We're hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team! WHO WE ARE & WHAT WE OFFER Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters. Competitive Compensation Exceptional Health Benefits No Waiting Period to Enroll Immediate 401K Match & Vesting Paid Family Leave Flexible Schedules & Generous Paid Time Off Ample Product Discounts Opportunities for Growth Across 5 Successful Brands WHAT WE DO Our corporate teams support our family of brands through managing the "back office" work so the team members who support in the production of our products can focus on making great tasting, innovative quality craft beverages. Our shared services team is made up by accounting/finance, human resources, marketing, and sales, who are all skilled in their space and share a love of craft beverages. WHAT YOU'LL DO The Office Manager will be responsible for various administrative duties for the DTC Support Team as well as the ABV Charlotte Office. The Office Manager's role will have a focus on supporting technical projects, ensuring a high level of organization while facilitating a pleasant work environment. The Office Manager should exude a positive customer service attitude while maintaining effective communication. Reports to: DTC Support Operations Manager, dotted line to VP of Human Resources DTC Support DTC Support Software Management: including user enrollment, site updates, user permission settings, other actions as needed for SharePoint, ScheduleFly, Tripleseat, Untappd, Approve for Good, eCommerce B2B/B2C, Kevin's Worldwide, and others New Manager/DTC Support Technology Support; system setups, computer setup, general new user support Merchandise eCommerce Support; including item stock management, descriptors and tags, sale management, site organization, etc. Assist in maintenance of Master Merchandise Catalogue and New Item Builds Manage Merchandise Shop and Donation email inboxes; respond to messages as needed and escalate accordingly Oversight of Donation Software (Approve for Good); update offerings quarterly, monitor budgeting, send monthly reporting Perform administrative tasks to include scheduling meetings, organizing and distributing newsletter, etc. Organization and disbursement of monthly ServSafe, Cicerone, and Certified Cider Guide completion tracking Office Management Maintain a high level of confidentiality while processing mail, communications, and filling Support with employee engagement events and partnerships; maintaining event calendar Order and maintain office & kitchen supplies ensuring proper inventories and storage Up-keep of Employee Breakroom to include cleanliness of kitchen appliances and overall space Coordinate with property manager/contractors for general office repairs and to maintain the office condition Maintain Charlotte Office FedEx account including user administration and assisting employees with shipping/mailings and package management Coordinate and greet visitors, vendors, and customers - direct to correct personnel Maintain corporate distributions lists and organizational charts as well as communicating company-wide messaging as directed Support coordination of company-wide annual events including but not limited to BOD/MBR Meeting Scheduling, Executive Holiday Schedule, Master's Tourney, Craft Brewers Conference, World Beer Cup, etc. Manage access to company platforms such as Motus, Concur, and R activation, deactivation, and the generation of new cards Support CEO as needed with travel arrangements and scheduling appointments/meetings as needed Perform other administrative duties as assigned WHO WE'RE LOOKING FOR College degree and 2+ years' office manager experience Strong computer skills and internet research capability, advanced proficiency in Word, Excel & Power Point Strong attention to detail, and highly organized Fast learner with experience and passion for learning new/different technology systems Proven ability to remain flexible and manage several tasks simultaneously Robust verbal and written communication skills Confident, self-driven personality with a proactive mindset for resolving issues and finding solutions Experience with Compeat, Toast and Paytronix is highly preferred Passion for craft beer, cider, and spirits is desired Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer
Created: 2024-10-08