Deposit Operations Specialist
Sauk Valley Bank - sterling, IL
Apply NowJob Description
Title: Deposit Operations Specialist Salary Range: Based on Experience FLSA: Non-Exempt Hours: Monday - Friday 8:00 - 5:00 Category: Full Time Reports To: AVP Deposit Operations SUMMARY The position of Deposit Operations Specialist is part of a team operating in a fast paced, deadline driven environment handling all incoming and outgoing deposit and electronic banking functions that may include ACH transactions, debit card, account maintenance, wire processing and electronic banking support and maintenance. This position requires the ability to provide excellent customer service to both internal and external customers. ESSENTIAL DUTIES Provide daily support for branch and solution center employees concerning customer inquiries, problem resolution and customer research Shares responsibility for Unposted and Overdraft resolution processing. Shares responsibility for ACH processing. Shares wire processing (incoming and outgoing - foreign and domestic) and any reporting requirements. ATM/Debit card duties and responsibilities including maintenance requests and reports. Mobile Remote Deposit user and item review. Willing to work in a team environment and assist with any other duties as needed. SECONDARY DUTIES The position of Deposit Operations Assistant performs duties specific to the position and other functions as assigned. Cross train on all deposit operations duties for back up purposes. SUPERVISORY RESPONSIBILITY The position of Deposit Operations Specialist is not responsible for the supervision of any employee(s). ENVIRONMENT AND PHYSICAL ACTIVITY The environment for this position is an open office that is mostly clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The incumbent while performing this position spends time writing, typing, speaking, listening, lifting (up to 30 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Requirements MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED) with prior experience in a financial institution. Bank experience should consist of retail, operations and computer knowledge. Prior telephone customer service experience is essential. Proficient skills in computer terminal and personal computer operation, computer system and word processing and spreadsheet software. Proficient typing skills to meet the production needs of the position. Proficient math skills. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others. Sauk Valley Bank is an Equal Opportunity Employer. Sauk Valley Bank is committed to the provision of equal opportunity employment for all qualified persons win all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files, and is considered confidential. Management reserves the right to change this position description at any time according to business needs. 01/06/2022
Created: 2024-10-08